Customer Support

For existing customers, there are three ways to obtain help:
  1. Access Online Documentation from within Boomer Admin by clicking the Online Help button located on the Home tab. Use the search if necessary to access numerous help topics and instructional videos.
  2. For fastest response if you can't find a solution to your issue in Help, email support@tellingstone.com with details and a screen shot if possible. Including information like Order #, Event, etc. will expedite a helpful response from our team.
  3. If you don't have immediate access email and your issue is critical, call 978-704-9211.
To obtain the most recent copy of Boomer Commerce's PA-DSS Compliance Guide, use the online documentation link provided within the Home tab of Admin.